Business Impact
Organizational outcomes I've delivered.
$1.2M
1ST YEAR PMO REVENUE BUILT
Grew Professional Services into a durable, revenue-generating function.
$200K
Deficit → profitability
Eliminated an operating deficit and returned Services to positive contribution margin.
+15%
Consultant utilization
Standardized staffing, scope, and delivery cadence to raise billable time.
PMO
Built from zero
Stood up a scalable Program Management Office where none existed.
ERP · ECM · SaaS
Enterprise implementations delivered
Led multi-phase software implementations across industries and platforms.
Multiple
Teams built and led
Hired, coached, and retained high-performing consulting and project teams.
Exec
Stakeholder engagement
Owned relationships with C-suite sponsors from sale through hypercare.
AI
Operational uplift
Introduced AI-assisted workflows into product development and delivery.