Ryan Pedigo
I'm Ryan Pedigo: a Professional Services and Project Management leader with 13+ years building teams, PMOs, leading enterprise software implementations, and creating products that solve real-world problems.
Founding two SaaS products with AI as a first-class collaborator across product, engineering, and design.
- —Shipped ArmedIQ to the App Store
- —Designed Centsless Decisions from a family financial-planning need I couldn't solve with existing tools
- —Established a repeatable AI-assisted delivery workflow across product spec, code, and QA
Built and scaled the PMO from the ground up, establishing delivery governance, standardized methodologies, KPI reporting, and operational processes.
- —Stood up a scalable PMO with standardized governance, intake, and delivery
- —Improved consultant utilization by more than 15%
- —Eliminated a $200K operating deficit and returned Services to profitability
- —Grew services revenue past $1.2M annually
Led a team to deliver enterprise technology transformation projects via ECM intelligent automation, overseeing resource planning and delivery coordination.
- —Led client discovery sessions and translated business requirements into scalable delivery plans, enabling clear implementation roadmaps and faster project kickoff
- —Established and refined delivery methodologies, governance practices, and escalation processes across a team of ~8 consultants that increased consistency, reduced risk, and enabled the organization to scale
- —Expanded services delivery within the Epicor ecosystem, contributing to approximately $150K in recurring monthly services revenue
Led pre-sales strategy team for solution planning for enterprise technology transformation initiatives across several industries including regulated.
- —Delivered multi-phase OnBase implementations for enterprise customers
- —Owned executive stakeholder relationships through go-live and hypercare
- —Mentored consultants on solutioning and delivery discipline
Managed a team of 10–12 consultants and a professional services practice overseeing project delivery, resource planning, forecasting, and operational performance.
- —Delivered Epicor ECM (DocStar) implementations end-to-end
- —Built the practice muscle for scoping, chartering, and delivery cadence
Led end-to-end software implementation projects from discovery and solution design through deployment and post-go-live optimization.
- —Managed up to 14 concurrent implementations while coordinating cross-functional teams and maintaining delivery commitments
- —Facilitated workshops that aligned business stakeholders and technical teams, improving requirements clarity and reducing rework
- —Mentored and onboarded new consultants, accelerating team readiness and supporting successful project outcomes
- —Maintained high utilization while supporting consulting engagements generating more than $25K in monthly revenue
Managed infrastructure and technology projects across virtualization, networking, server, and end-user environments, delivering up to 12 concurrent projects and 30+ enhancements at 95% on-time delivery.
- —Delivered up to 12 concurrent projects and 30+ enhancements at 95% on-time delivery
- —Led project planning, scope development, and cross-functional technical teams using Agile methodologies